There’s a surprising question that comes up when Virtual Assistants are asking others for advice. What is billable time to your clients and what isn’t? The answers you see to this question will often surprise you. They definitely surprise me! The short answer is that anything you are doing for a client should be billed to them. Here’s a quick example. Think about going to McDonalds (or wherever your favourite pickup place is). You don’t leave with anything that youRead More »What is Billable Time in Your Virtual Assistant Business?
First impressions matter, in every relationship – but especially in business. When a client has paid you money or agreed to work with you, their expectations kick into gear immediately. If you aren’t providing a great first impression, you could be losing a bit of your client’s trust before you even start working together. Have you developed a great onboarding process for your new clients? If you haven’t, I have some great tips for you. Your process for onboarding clientsRead More »Create an Onboarding Process for Your VA Clients
Do you consider yourself to be an organized Virtual Assistant? Managing the work requirements of multiple clients can be challenging as a Virtual Assistant. Add in trying to manage your own business admin and things can get very busy. Getting and staying organized is key to making sure that you are getting everything done that you need to get done, and working efficiently. If you struggle with getting organized, you just need to find a system that works for you.Read More »3 Simple Things You Can Do to Organize Your VA Business
Online collaboration is something that needs to be navigated well, in order to cultivate a healthy client-VA relationship. Being able to work well together while managing different schedules and workloads is the key to getting things done. The biggest time waster in virtual relationships is a lack of communication, so you are going to want to brush up on your communication skills if you want to be an amazing Virtual Assistant who helps your clients get things done right, theRead More »3 Tools to Collaborate Better with Your Virtual Assistant Clients
If you are not working with regular routines in your VA business, and instead handling everything ‘as it comes up’, you are probably wasting time and risking burnout. Routines are an excellent way to bring regularity into your VA business. All business owners have lots of balls in the air, and it’s important to manage them well regularly, so none of them drop. One of the best ways you can manage your ever-changing workload is to implement regular routines thatRead More »5 Routines To Implement Now To Make You a More Efficient VA
Prioritizing your task list is a good idea when you have a lot of things to get done. What kind of system do you use to keep your VA business organized? As a Virtual Assistant, we often have many people throwing tasks and things to do our way – and that can get out of hand very quickly. And of course, the squeaky wheel often gets the grease – so sometimes the pushier clients try to tell us when weRead More »How to Prioritize Your Virtual Assistant Tasks So You Get More Done