YD adjointe virtuelle / virtual assistant
Hi, I’m Yannick, a bilingual virtual assistant based in the lower Laurentians (north of Montreal). I help clients stay productive by taking care of various administrative tasks & customer service. With my 32+ years of experience in the IT market, I adapt quickly to new situations and technologies.
Administrative support: Writing, proofreading, page layout; Time management (calendar, emails); Searching for information; PowerPoint presentations; creating forms; create and/of maintain your database (Excel); Translation.
Customer service: Tracking accounts receivable; billing; customer satisfaction follow-up; responding to requests for information; update client files.
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Listing Title: Yannick Dumoulin